Privacy Policy

The service operator is VESSO Platform. For privacy-related questions, please contact support@vesso.me.

Service Description

VESSO Platform provides tools for content planning, workflow management, and handling incoming inquiries across owned business communication channels.

Data We Process

To operate the service, we may process user email and account information, contact details provided by the user, connection settings required for authorized service operation, uploaded content materials, images, links to authorized work channels, subscription status, payment-related information, and technical logs required for security and support.

We may also keep records showing when a user accepted our Terms, Privacy Policy, and Acceptable Use Policy, including acceptance time, policy version, IP address, and browser user agent.

How We Use Data

We use this data only to provide the service, maintain security, support users, manage subscriptions, and improve VESSO Platform.

For abuse prevention and service safety, uploaded materials may be checked using automated rule-based filters and manual review. Review records may include a short excerpt, category, status, and timestamp.

Cookies and Local Storage

Necessary cookies and browser storage support sign-in, security, and interface operation. The optional referral cookie is set only with user consent. We do not use analytics or advertising cookies. See our Cookie Policy for details.

Transfer of Personal Data

We do not sell personal data. Data may be disclosed to providers that help us deliver the service, or where required by law or necessary to protect users' rights and safety.

Third-Party Services

The service may use third-party providers, including hosting, email infrastructure, payment services, and communication infrastructure providers. These providers process data only as needed for their respective functions.

Security

We take reasonable technical measures to protect user data. However, no online service can guarantee absolute security.

Retention

Data is retained while the account is active and as needed for service operation, security, billing, and legal obligations. It is then deleted or anonymized unless longer retention is required by law.

User Requests

Users may contact support@vesso.me to request access, correction, or deletion of their data.

Deletion requests may be limited where retention is necessary for security, fraud prevention, abuse investigation, accounting, legal compliance, or unresolved subscription matters.

Additional information: Security and Data Protection and Acceptable Use Policy.